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Technology: A Systems View
Map the people, incentives, and feedback loops around a technology-enabled service.
Lesson 1 of 2
Draw the boundaries
A system map begins with a clear boundary: what is included, what is outside, and who interacts with it?
Try it: Map a familiar digital service: identify users, operators, inputs, and outcomes.
Lesson 2 of 2
Trace feedback
Look for loops that reinforce or balance change. A design can have effects beyond its immediate interface.
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Next: Education: Design a Small Learning Loop
Turn a learning goal into a cycle of practice, feedback, and reflection.
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